Terms & Conditions

1. Introduction

These terms and conditions govern your use of the Marshall & Co (Scot) Ltd website (marshallandco.uk) and the provision of our home renovation and building services. By using our website or engaging our services, you agree to be bound by these terms.

2. Company Information

Marshall & Co (Scot) Ltd is registered in Scotland. Our registered address is 2 Talisker Place, Perth, PH1 3GW. You can contact us at info@marshallandco.uk or 07940 568877.

3. Website Use

By accessing our website, you agree to:

• Use the site for lawful purposes only
• Not attempt to gain unauthorised access to the site or its servers
• Not use the site in any way that could damage, disable, or impair it
• Not reproduce, duplicate, or exploit any part of the site for commercial purposes without our express written permission

4. Our Services

We provide home renovation, house extension, kitchen and bathroom renovation, garage conversion, loft conversion, and related building services across Perth, Dundee, and the wider Perthshire region. All services are subject to a separate written quotation and agreement.

5. Quotations & Estimates

All quotations provided by Marshall & Co are valid for 30 days from the date of issue unless otherwise stated. A quotation becomes a binding contract only when:

• The quotation has been accepted in writing by the client
• Any required deposit or stage payment has been received
• Both parties have agreed to the scope of works

We reserve the right to adjust pricing if the scope of works changes after the quotation has been issued, or if material costs change significantly due to market conditions.

6. Payment Terms

Unless otherwise agreed in writing:

• A deposit may be required before work commences, as detailed in your quotation
• Stage payments are invoiced at agreed milestones throughout the project
• Final payment is due upon satisfactory completion of the agreed works
• All invoices are payable within 14 days of the invoice date
• We reserve the right to charge interest on late payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998

7. Project Timelines

We provide estimated timelines for all projects. While we make every reasonable effort to complete work within the agreed timeframe, delays may occur due to factors beyond our control, including adverse weather, supply chain issues, or unforeseen structural complications. We will communicate any delays promptly and work to minimise their impact.

8. Client Responsibilities

As a client, you agree to:

• Provide reasonable access to the property for the duration of the project
• Ensure any necessary planning permissions or building warrants are in place (we can assist with this)
• Make decisions on materials, finishes, and design in a timely manner to avoid delays
• Make payments in accordance with the agreed schedule
• Notify us promptly of any concerns during the project

9. Warranties & Defects

All workmanship carried out by Marshall & Co is guaranteed for a period of 12 months from the date of practical completion. This does not affect any manufacturer warranties on products, materials, or appliances installed as part of the project. Any defects reported within the warranty period will be inspected and rectified at no additional cost, provided they are attributable to our workmanship.

10. Insurance

Marshall & Co maintains comprehensive public liability insurance and professional indemnity insurance. Certificates of insurance are available on request. Clients are advised to maintain their own home insurance throughout the duration of any building works.

11. Cancellation

Either party may cancel a contract by providing written notice. In the event of cancellation:

• The client will be liable for payment for all work completed up to the cancellation date
• Any non-refundable materials ordered specifically for the project will be charged to the client
• If the client cancels within 14 days of signing the contract and before work has commenced, any deposit paid will be refunded in full

12. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Marshall & Co (Scot) Ltd and is protected by UK copyright law. You may not reproduce, distribute, or use any content from this website without our prior written consent.

13. Limitation of Liability

While we take every care to ensure the accuracy of information on our website, we do not warrant that the content is error-free. Marshall & Co shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website. Our total liability for any claim arising from our services shall be limited to the total value of the relevant contract.

14. Dispute Resolution

In the event of a dispute, both parties agree to attempt resolution through good-faith negotiation in the first instance. If a resolution cannot be reached, the matter may be referred to mediation or, as a last resort, to the courts of Scotland, which shall have exclusive jurisdiction.

15. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

16. Changes to These Terms

We reserve the right to update these terms and conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted constitutes acceptance of the revised terms.

17. Contact Us

If you have any questions about these terms and conditions, please contact us:

• Email: info@marshallandco.uk
• Phone: 07940 568877
• Address: 2 Talisker Place, Perth, PH1 3GW

See also our Privacy Policy for details on how we handle your personal data.