Insurance Repair Work in Perth

Dealing with property damage is stressful. We take the pressure off by managing the full repair process — from initial assessment to final reinstatement — working directly with your insurer where needed.

Our experience covers fire, flood, storm, and impact damage, with a focus on restoring your home to its original condition or better.

Marshall & Co has worked with major insurance companies and loss adjusters across Perth and Perthshire for over fifteen years. We understand the claims process, the documentation requirements, and the standards that insurers expect — which means faster approvals, smoother projects, and less stress for you.

Why Marshall & Co?

When your property suffers damage, the first priority is safety and making the building secure. We respond quickly to assess the damage, carry out any emergency make-safe works (such as boarding up broken windows, tarping damaged roofs, or isolating electrics), and begin documenting the damage for your insurance claim.

We then prepare a detailed scope of works and quotation, which we submit to your insurer or their appointed loss adjuster. This document includes comprehensive photographs, a description of all damage, and an itemised cost breakdown for the repair work. Because we understand what insurers need to see, our submissions are typically approved with minimal back-and-forth.

Once the scope is approved, we programme the repair work and coordinate all trades required — builders, roofers, plumbers, electricians, plasterers, joiners, decorators, and specialist cleaners as needed. Your project manager oversees the entire process and keeps both you and the insurer updated on progress.

Water damage is the most common type of insurance claim we handle in Perth. This includes burst pipes, leaking roofs, overflowing tanks, and flooding. Water damage can affect floors, walls, ceilings, electrics, and contents. Our restoration process includes professional drying using industrial dehumidifiers and moisture monitoring, followed by repair or replacement of all affected elements.

Fire and smoke damage requires specialist treatment. Even a small fire can cause extensive smoke damage throughout a property, with soot and odour penetrating fabrics, soft furnishings, and even wall cavities. We work with specialist cleaning companies for smoke and odour treatment, then carry out all structural repairs, replastering, rewiring, and redecoration required.

Storm damage — including wind damage to roofs, fallen trees, and flooding — is common across Perth and Perthshire, particularly during autumn and winter. We repair damaged roofs, replace windows and doors, rebuild walls, and restore gardens and driveways affected by storm damage.

Impact damage from vehicle collisions (common for properties adjacent to roads) and subsidence damage (where ground movement causes cracking and structural movement) are also within our scope. We work with structural engineers where necessary to ensure repairs address the root cause, not just the symptoms.

Choosing the right contractor for insurance repair work is important because you need someone who understands both the building work and the claims process. Many general builders can carry out the physical repairs, but lack experience with insurance documentation, loss adjuster negotiations, and the specific standards insurers require.

We've worked with all the major UK insurance companies and their appointed loss adjusters. We know how to prepare claims documentation that gets approved quickly, how to agree scopes of works that cover all necessary repairs, and how to deliver projects to the standard and timeline that insurers expect.

For homeowners, this means less stress, faster repairs, and a better outcome. You don't need to navigate the claims process alone or coordinate between your insurer and multiple trades — we handle everything as a single point of contact.

When damage occurs, time is critical. Unsecured property can suffer further damage from weather, vandalism, or structural deterioration. We aim to attend your property within 24–48 hours of your initial call, and carry out emergency make-safe works immediately where needed.

Make-safe works include boarding up broken windows and doors, tarping damaged roofs to prevent water ingress, isolating electrics and gas supplies where safety is at risk, removing fallen debris, and securing the building perimeter. These emergency measures are typically covered by your insurance policy and we include them in the initial claim documentation.

Once the property is secure, we can take the time to prepare a thorough assessment and scope of works without the pressure of further damage occurring. This considered approach leads to better outcomes — repairs that are complete, well-planned, and delivered to a high standard.

Direct liaison with your insurer and loss adjuster throughout the process

Emergency make-safe response within 24–48 hours

Comprehensive claims documentation with photos and detailed scope of works

All trades managed under one contract by a dedicated project manager

Fire, flood, storm, impact, and subsidence damage expertise

Matching existing finishes or upgrading as agreed with your insurer

Over 15 years of insurance repair experience across Perth & Perthshire

Fully insured with public liability and employer's liability cover